Have questions or need assistance?

Please send us an email to sales[at]vaper.town and we promise to get back to you within a timely manner. Please note that if you send your request during weekends it might take a little longer for us to respond, but we will do our best to get back to you asap.

If you have questions regarding order returns, shipping estimates and/or privacy policies, please visit our Terms and Conditions or Privacy Policy pages.

Store Hours of Operation

  • Monday-Friday: 11am to 8pm
  • Weekends: 11am to 7pm

Please note: our store is closed on statutory holidays.

We’re located at 120 Clarence St., Ottawa, ON, Canada, K1N 5P6

Map Directions?

Other ways to reach us

Call us: 613-402-VAPE(8273)

You can also reach us on your favourite social channels. We usually respond to all inquiries in a timely manner.

Vapertown Owners